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FlorAI – AI Garden Design

Privacy Policy

Effective date: 1 May 2026

This Privacy Policy explains how Rocket Digital Limited collects, uses and protects information when you use the FlorAI – AI Garden Design app on iPhone, Android, the Web App or this website.

1. Who we are

FlorAI – AI Garden Design (the “App”) is operated by Rocket Digital Limited, registered at 1603, The L Plaza, 367-375 Queens Road Central, Hong Kong. References to “we”, “us” and “our” mean Rocket Digital Limited.

If you have any questions about this policy, you can reach us at hello@rocketdigital.ai.

2. Information we collect

We collect information that helps FlorAI work and stay safe. This includes:

  • Photos and uploads — the garden, backyard, patio, terrace, balcony or front yard photos you upload to generate AI garden design ideas.
  • Account information — if you create an account, we store your email address and basic profile details.
  • Subscription and purchase information — managed through RevenueCat, the Apple App Store and Google Play.
  • Usage data — how you use FlorAI features (for example AI Garden Design, AI Plant Health, AI Plant Scan), measured through Firebase, Google Analytics, Vercel Analytics and Meta Pixel.
  • Approximate location and device information — used to make planting suggestions appropriate for your area and the season, and to keep the app running smoothly.
  • Crash and diagnostics — collected through Firebase to fix bugs.

3. How we use your information

We use the information above to:

  • Generate AI garden design ideas, before-and-after garden visuals, plant identifications, plant health suggestions and other features inside FlorAI.
  • Operate accounts, subscriptions, restorations and refunds via RevenueCat, the Apple App Store and Google Play.
  • Show personalized advertising and measure performance through Google AdMob and Meta Pixel.
  • Understand how the App and website are used and improve them.
  • Send important service messages, app updates and support replies.
  • Detect, prevent and address fraud, abuse, security incidents and other harmful activity.

4. Third-party services we rely on

FlorAI uses trusted third-party services to deliver core features. Each service has its own privacy policy:

  • RevenueCat — subscription management.
  • Firebase (Google) — authentication, storage, crash reporting, analytics.
  • Google AdMob — advertising in supported regions.
  • OpenAI — AI generation features.
  • Microsoft Azure — cloud infrastructure and AI services.
  • Replicate — AI image generation models.
  • Fal.ai — AI image generation models.
  • Google Analytics — website and product analytics.
  • Meta Pixel — advertising measurement and audiences.
  • Vercel Analytics — privacy-friendly web analytics.
  • Apple App Store and Google Play — app distribution and billing.

5. AI features and your photos

When you upload a photo, the photo may be sent to our AI providers (such as OpenAI, Replicate, Fal.ai or Microsoft Azure) so that they can generate the AI garden design, plant identification or plant health response. We only send the photo to the provider needed to deliver the feature you requested.

We do not sell your photos. Photos may be temporarily stored to deliver the response and may be retained briefly for safety, abuse-prevention and quality monitoring, after which they are deleted on a rolling basis.

6. Cookies and tracking

Our website uses cookies and similar technologies for essential functionality, analytics (Google Analytics, Vercel Analytics) and advertising measurement (Meta Pixel). You can control cookies in your browser. Mobile in-app analytics are governed by the App Tracking Transparency permission on iOS and equivalent settings on Android.

7. Children

FlorAI is intended for people aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will remove it.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete or export your information, or to opt out of certain uses. To exercise these rights, contact us at hello@rocketdigital.ai. You may also have the right to lodge a complaint with your local data protection authority.

9. Data retention

We keep personal information for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes and enforce our agreements. Photos used for AI generation are retained on the timelines described above.

10. International transfers

FlorAI is operated from Hong Kong and uses providers based in the United States and other regions. Your information may be processed outside your country of residence under appropriate legal safeguards.

11. Security

We use reasonable technical and organizational measures to protect your information. No system is perfectly secure, but we work hard to keep yours safe.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted at https://www.gardendesigns.app/privacy with the effective date below.

13. Contact

Questions, concerns or requests can be sent to hello@rocketdigital.ai or by post to Rocket Digital Limited, 1603, The L Plaza, 367-375 Queens Road Central, Hong Kong.